Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by BarZero ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of an enterprise or firm, you represent that you have the authority to bind that entity.

2. Service Description and AI Limitations

BarZero utilizes large language models (LLMs) to analyze and draft contract text. You acknowledge that AI technologies can produce inaccurate, incomplete, or biased results (commonly known as "hallucinations"). You agree that:

• You will not rely on the Services as a substitute for professional legal judgment.
• You will independently verify analysis and drafted language generated by the Services.
• BarZero bears no liability for legal malpractice, erroneous filings, or professional discipline resulting from your reliance on the Services.

3. Data Security and Custody

Our core architecture is Zero Retention and Zero Knowledge. We do not store your queried data. You are solely responsible for ensuring that you have the legal right to process any documents or data you run through the Services. Since we do not retain your data, we cannot fulfill traditional e-discovery requests or data recovery requests. If you lose your End-to-End Encryption (E2EE) keys, your synced data is permanently unrecoverable.

4. User Responsibilities

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code or proprietary models of the Services.
• Use the Services to generate spam, malicious code, or engage in unlawful activities.
• Attempt to bypass our rate limits, automated billing procedures, or cryptographic verification systems.
• Submit Protected Health Information (PHI) to the Services. BarZero is not configured as a HIPAA business associate on its standard plans and has not executed Business Associate Agreements (BAAs) with its subprocessors for this purpose. You agree that you will not upload, paste, stream, or otherwise transmit any PHI (as defined under 45 CFR § 160.103), electronic Protected Health Information (ePHI), or any other health information subject to HIPAA, HITECH, or equivalent laws, into the Services. This prohibition applies to all features that transmit content to AI providers — including but not limited to Contract Review and any chat surface. Browser-local features that do not transmit content off your device (e.g. matter organization, local storage) are not exempted: you agree not to use BarZero for PHI at all, to keep one-click feature promotion from inadvertently causing disclosure.

5. HIPAA and Business Associate Agreements

BarZero's standard subscription tiers (Zen, Ensemble, Realm) are not offered as HIPAA-covered services. BarZero is not your business associate under 45 CFR § 160.103 when you use these tiers, and will not execute a BAA in connection with standard-tier usage. If your practice regularly handles PHI and you require a BAA, contact us at /contact to discuss Orbit-tier arrangements. BarZero makes no representation that the standard Services comply with HIPAA, HITECH, or any state health-information-privacy law.

You acknowledge that you are solely responsible for your compliance with HIPAA, HITECH, and all applicable professional- responsibility rules regarding client confidences. BarZero disclaims any liability arising from your input of PHI into the Services in violation of these Terms.

6. Payment Terms

Services are billed on a subscription basis. Overage fees apply for AI sessions exceeding the limits of your selected tier. You authorize BarZero to automatically charge your payment method on file.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BARZERO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF YOUR USE OF THE SERVICES. IN NO EVENT SHALL BARZERO'S AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.